Inbox and files
Does Noor publish without permission?
No. Every item waits for approval, except types you set to auto-approve in Governance. Nothing is published until you click “Publish to…” or ask Noor to publish it.
Link to this answerHow does Noor learn from my edits?
Every edit or rejection (with reason) is written to preferences.md and read on every later generation.
Link to this answerWhat are the files?
Noor's memory: brand.md, products.md, strategy.md, market-research.md, preferences.md, and store-sales.md once Salla, Shopify or Zid is connected and synced (the source of her abandoned-cart recovery drafts), and performance-learnings.md once you upload a campaign CSV on the performance page, which she reads on every generation. Edit them or add your own; she opens a file you add when you ask her in chat.
Link to this answerHow do I add images and files from my device, Google Drive, Dropbox, OneDrive or iCloud?
In Files, under Image and video library: Upload an image takes an image up to 5 MB, and Upload a text file takes a TXT, MD or CSV file. Once Google Drive, Dropbox or OneDrive is connected on the Integrations page, search it by file name and press Import, and save any image or video to it with Save to. Apple offers no way for a web app to link iCloud Drive, so there is no connect button for it: on iPhone and iPad the upload button opens the Files app, which includes iCloud Drive.
Link to this answerHow do I import my products?
Files → “Import store products”, or tell Noor “import my products”. She reads your sitemap and product pages. If none found, send her 3–5 product links.
Link to this answerImages?
“Generate image” on social posts, ads, Google posts and WhatsApp messages, with a choice among the available styles, each shown with its price (1 or 2 credits). Noor writes the image description from the post and your brand; while content creation is paused, a fixed description of your brand is used. Some styles build on the post's current image. Arabic lettering inside images is not supported yet. If a render does not finish, the credits come back automatically.
Link to this answerVideo?
“Generate video” on social posts and ads, 12 or 24 credits depending on the style. A render takes a few minutes; the page can be left, and a notification arrives when it ends. The clip can be watched and downloaded in the inbox. Publishing video from Thakeen is not available yet. If a render does not finish, the credits come back automatically. A trial account gets one clip, from Quick clip, Clip with sound or Photo to motion.
Link to this answerCalendar?
Set a publish date from the inbox; the item appears on the calendar. Nothing is posted automatically on that date; Noor reminds you when an approved item is due.
Link to this answerOther topics
No answer here? Ask Noor in chat, or message us from the help center.