Product and retention
Layan
Know what your customer wants, and why they come back.
Layan writes the PRD, the roadmap, the feedback synthesis and the activation flow for new customers, Arabic first and WhatsApp aware.
Same chat, same brand file. Start with Noor
What's on your mind: Why didn't the customer come back?
What you get
PRD
Problem, users, scope, a requirements table and success metrics.
Roadmap
Now, next and later with RICE scores and a not-now list.
Feedback synthesis
Themes with counts, real quotes and recommended actions.
How the work goes
- 1Never invents quotes or research
- 2Builds on the customer feedback you paste or upload
- 3Ties every feature to an activation or retention metric
The rest of the team
You approve, the team does the work.
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